First Class Marketing, LLC ("First Class Marketing," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at firstclassmktg.com (the "Site") or contact us for services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
Information We Collect
Information You Provide to Us
We collect information you voluntarily provide when you:
- Fill out our contact form (name, email address, phone number, and message)
- Request a quote or campaign proposal
- Call, email, or communicate with us directly
- Subscribe to our marketing communications
Information Collected Automatically
When you visit our Site, we may automatically collect certain information about your device and browsing behavior, including:
- IP address and approximate geographic location
- Browser type and version
- Pages visited and time spent on each page
- Referring URL (how you arrived at our site)
- Device type and operating system
This information is collected using cookies and similar tracking technologies, including Google Analytics.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send you quotes, proposals, and campaign plans
- Communicate about your account, orders, or projects
- Send marketing communications (with your consent, where required)
- Improve and optimize our website and services
- Comply with legal obligations
- Prevent fraudulent or abusive use of our services
Cookies & Tracking Technologies
We use cookies (small data files stored on your device) and similar technologies to enhance your experience on our Site. Types of cookies we use include:
- Essential cookies: Required for basic site functionality
- Analytics cookies: Help us understand how visitors use our Site (Google Analytics)
- Marketing cookies: Used to deliver relevant advertising (if applicable)
You can control cookie settings through your browser preferences. Disabling cookies may affect some site functionality.
Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers: Third-party vendors who assist in operating our website and conducting our business (e.g., email providers, hosting services), bound by confidentiality agreements
- Legal compliance: When required by law, court order, or governmental authority
- Business transfers: In connection with a merger, acquisition, or sale of business assets
- Protection of rights: To protect the rights, property, or safety of First Class Marketing, our clients, or the public
Third-Party Services
Our Site may contain links to third-party websites or use third-party services including:
- Google Analytics: Web analytics service by Google. See Google's Privacy Policy at policies.google.com/privacy
- Google Fonts & CDN services: Font and icon delivery services
- Social media platforms: Facebook and LinkedIn (linked from our Site)
These third parties have their own privacy policies, and we are not responsible for their practices.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for business communication purposes and deleted when no longer needed.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of marketing communications
- The right to data portability (where applicable)
To exercise any of these rights, please contact us using the information below. California residents please see our CA Consumer Privacy Act page for additional rights.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
- First Class Marketing, LLC
- 2307 E. Aurora Rd. Unit B7, Twinsburg, OH 44087
- Email: hello@firstclassmktg.com
- Phone: +1 (888) 277-8816